FAQ

Q: What is FrankOne with VacTec™?

A: FrankOne is a portable coffee maker able to brew cold brew and hot coffee. FrankOne is the first brewer with VacTec™, our patented and unique coffee extraction method which uses a high pressured vacuum to extract the full flavor of coffee in record time.

VacTec™ allows you to make intense and complex cold brew in just four minutes and a balanced cup of hot coffee in 30 seconds. FrankOne does not warm up water, please use a kettle when brewing coffee. For cold brew, room temperature water is used.

Q: Do I need to buy filters?

A: No. FrankOne includes a reusable metal mesh filter.

Q: How long does the battery last, how long to charge?

A: FrankOne charges in 2 hours and makes around 100-200 cups of coffee depending on usage. The USB charging port is underneath the yellow cap at the bottom of the machine.

Q: What warranty do you offer?

A: We offer a limited warranty of 12 months.

Q: Tell me about your Money Back Guaranteed Policy?

A: Orders between June 15 and June 21st Qualify for extended 30 day Return Policy.

If you are not pleased with FrankOne you can return it to us 7 days (30 day)* from delivery time. No damaged items will be returned. Please return unit with all items in original packaging.

* Extended Fathers Day Return Policy

Q: How much coffee can I brew?

A: FrankOne is designed to brew 12oz of coffee. However, depending on how much coffee is used up to 14oz of water will fit in the upper chamber.

Q: What are FrankOne's dimensions?

The dimensions are 4.7" x 4.7" x 7.5".

FAQ